ApexForm Privacy Policy

Last Updated: December 19, 2024

This Privacy Policy describes how ApexForm collects, uses, and protects your personal information when you use our fitness application.

1. Information We Collect

Account Information:

  • Name and email address when you create an account
  • Profile photo if you choose to upload one
  • Authentication information (Google Sign-In, Apple Sign-In)

Fitness Data:

  • Your fitness level, gender, and age range
  • Equipment preferences and workout history
  • Exercise performance data (weights, reps, RPE ratings)
  • Workout completion and progress metrics

Device Information:

  • Device type, operating system, and app version
  • Usage analytics and app performance data
  • Crash reports and error logs (anonymized)

Optional Data:

  • Health integration data (if you connect Apple Health or similar)
  • Motion analysis data (if you use video form checking)
  • Biometric data (if you use health tracking features)

2. How We Use Your Information

To Provide Our Service:

  • Personalize workout recommendations based on your fitness level
  • Track your progress and adjust programming accordingly
  • Provide evidence-based weight suggestions and progression
  • Sync your data across devices

To Improve Our App:

  • Analyze usage patterns to enhance user experience
  • Debug technical issues and improve app performance
  • Develop new features based on user needs
  • Conduct research on fitness programming effectiveness

To Communicate:

  • Send important app updates and security notifications
  • Provide customer support and respond to inquiries
  • Share fitness tips and educational content (with your consent)

Legal Compliance:

  • Comply with applicable laws and regulations
  • Protect our rights and prevent misuse of our service
  • Respond to legal requests and court orders

3. Information Sharing

We DO NOT sell your personal data to third parties.

Limited Sharing:

  • Service Providers: We may share data with trusted service providers who help us operate the app (hosting, analytics, customer support)
  • Business Transfers: If ApexForm is acquired or merged, your data may be transferred as part of that transaction
  • Legal Requirements: We may disclose information if required by law or to protect our rights and users' safety

Aggregated Data:

  • We may share anonymized, aggregated statistics about app usage
  • Individual users cannot be identified from this data
  • This helps us improve the app and contribute to fitness research

With Your Consent:

  • We will only share your personal information with third parties if you explicitly consent
  • You can withdraw consent at any time through your account settings

4. Data Security

Encryption:

  • All data is encrypted in transit using industry-standard TLS
  • Sensitive data is encrypted at rest in our secure databases
  • Authentication tokens are securely stored and regularly rotated

Access Controls:

  • Strict access controls limit who can view your data
  • All access is logged and monitored for suspicious activity
  • Regular security audits and penetration testing

Data Centers:

  • We use reputable cloud providers with strong security measures
  • Data is stored in secure, SOC 2 compliant data centers
  • Regular backups ensure data availability and integrity

Your Security:

  • Use strong, unique passwords for your account
  • Enable two-factor authentication if available
  • Report any suspicious activity immediately

5. Your Rights and Choices

Access and Portability:

  • View all data associated with your account
  • Export your workout history and progress data
  • Request a copy of your personal information

Correction and Updates:

  • Update your profile information at any time
  • Correct inaccurate fitness data and metrics
  • Modify privacy preferences and data sharing settings

Deletion:

  • Delete your account and all associated data
  • Request deletion of specific data types
  • Data deletion is permanent and cannot be undone

Marketing Communications:

  • Opt out of promotional emails and notifications
  • Control push notification preferences
  • Unsubscribe from fitness tips and educational content

Data Processing:

  • Object to certain types of data processing
  • Restrict how we use your information
  • File complaints with data protection authorities

6. Children's Privacy

Age Requirements:

  • ApexForm is intended for users 13 years and older
  • Users under 18 should have parental consent before using the app
  • We do not knowingly collect data from children under 13

Parental Controls:

  • Parents can review and delete their child's account
  • Parents can control data sharing and privacy settings
  • We will delete any data from users under 13 upon discovery

Educational Use:

  • Schools and fitness programs may use ApexForm with proper consent
  • Special protections apply for educational accounts
  • Parents and guardians maintain control over student data

7. Data Retention

Active Accounts:

  • We retain your data while your account is active
  • Data is kept to provide personalized fitness recommendations
  • You can delete specific data types at any time

Inactive Accounts:

  • Accounts inactive for 2+ years may be automatically deleted
  • We will notify you before any automatic deletion
  • You can reactivate your account to prevent deletion

Deleted Accounts:

  • Most data is deleted within 30 days of account deletion
  • Some data may be retained for legal or security purposes
  • Anonymized data may be retained for research purposes

Legal Requirements:

  • We may retain data longer if required by law
  • Court orders may require us to preserve specific data
  • Security incidents may require extended retention periods

8. International Data Transfers

Global Service:

  • ApexForm is available worldwide and data may be processed globally
  • We ensure adequate protection regardless of processing location
  • Data transfers comply with applicable privacy laws

Safeguards:

  • We use standard contractual clauses for international transfers
  • Regular assessments ensure continued data protection
  • Users in the EU receive additional protections under GDPR

Your Location:

  • We may process your data in countries other than your residence
  • We maintain the same privacy standards regardless of location
  • You can contact us with questions about international transfers

9. Third-Party Integrations

Health Apps:

  • Apple Health, Google Fit integration requires separate consent
  • We only access data you explicitly authorize
  • You can revoke health app permissions at any time

Social Sign-In:

  • Google Sign-In and Apple Sign-In follow their respective privacy policies
  • We only receive basic profile information (name, email)
  • You can disconnect social accounts from your profile

Analytics:

  • We use privacy-focused analytics tools to improve the app
  • Personal information is not shared with analytics providers
  • You can opt out of analytics in your privacy settings

Payment Processing:

  • Payment information is processed by secure third-party providers
  • We do not store credit card or payment details
  • Payment providers have their own privacy policies

10. Changes to This Policy

Policy Updates:

  • We may update this Privacy Policy to reflect changes in our practices
  • Material changes will be notified through the app or email
  • Continued use of the app constitutes acceptance of updates

Notification:

  • We will provide 30 days notice for significant changes
  • You can review policy changes before they take effect
  • You can delete your account if you disagree with changes

Version History:

  • Previous versions of this policy are available upon request
  • We maintain records of all policy changes and effective dates
  • You can contact us with questions about policy changes

11. Contact Information

Data Protection Officer:

Email: privacy@apexform.fit
Response time: Within 72 hours

General Support:

Email: support@apexform.fit
In-app support: Available through Help & Support section

Legal Requests:

Email: legal@apexform.fit
For law enforcement and legal compliance matters

Mailing Address:

ApexForm Data Protection
[Address to be updated]

EU Representative:

[To be designated if serving EU users]

For all privacy-related questions, concerns, or requests, please contact our Data Protection Officer. We are committed to resolving your privacy concerns promptly and transparently.

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